Once the system has been implemented it will be necessary to monitor the performance of the system over a certain period of time to ensure that it is behaving as expected. The system will also have to be maintained, and parts of it will need to be upgraded from time to time to handle evolving user needs or to cope with new requirements.

Sample Tasks:

  • Logs
  • Maintenance tickets

The IT group will keep an eye on the interface performance and the users will give them feedback on how it works on a day to day basis.